Pravno
Politika privatnosti
Your privacy matters to us. Here's exactly what information Europe Weed Store collects, how we use and protect it, and the choices you have.
Last updated August 8, 2026
1. Overview & Scope
This Privacy Policy explains how Europe Weed Store ("Europe Weed Store", "we", "us" or "our") collects, uses, shares and protects information when you visit our website, create an account, place an order, or otherwise interact with our delivery service (the "Service").
This policy should be read together with our Uvjeti usluge. Korištenjem usluge pristajete na prikupljanje i korištenje informacija kako je ovdje opisano.
2. Information We Collect
We collect information in a few different ways:
- Podaci o računu: name, email address, phone number, a securely hashed and salted password, delivery addresses, wishlist items, and your marketing communication preference.
- Podaci o narudžbi: items purchased, order totals, delivery address, delivery notes, the payment method you select, and order status and history.
- Age & identity verification: your confirmation that you are 21 or older, and, at the point of delivery, visual confirmation of a government-issued photo ID by our delivery staff (we do not photograph, copy or permanently store your ID).
- Device & usage information: pages viewed, browser type, approximate location inferred from your IP address, and how you interact with the Service, collected automatically through cookies and similar technologies described below.
- Komunikacije: messages you send us through the contact form, email, phone, or customer support, which we keep to respond to you and improve our service.
Nikada ne prikupljamo pune brojeve platnih kartica. Checkout koristi aplikacije za ručno plaćanje između ravnopravnih korisnika, tako da sve vjerodajnice za plaćanje ostaju između vas i tog pružatelja usluga plaćanja.
3. How We Use Your Information
We use the information we collect to:
- Create and maintain your account, and let you save addresses, reorder favorites, and track order status.
- Process, verify, prepare and deliver your orders, including confirming payment and coordinating with delivery staff.
- Confirm you meet the minimum age requirement and prevent sales to anyone under 21.
- Send transactional messages (order confirmations, payment reminders, delivery updates) and, if you opt in, marketing and loyalty communications.
- Detect and prevent fraud, abuse, and violations of our Terms of Service.
- Maintain, secure, and improve the Service, understand usage trends, and troubleshoot issues.
- Comply with New York State cannabis regulations and other legal obligations, including recordkeeping requirements.
5. Payments & Financial Information
Because Europe Weed Store uses manual, peer-to-peer payment methods rather than a card processor, we do not collect or store your card numbers, bank account details, or payment app passwords. We only see:
- The order total we ask you to send and the reference number you're asked to include in the payment note.
- Confirmation from our team that a payment has been received, which is recorded against your order.
- Any payment handle nickname or label you choose to save to your account for faster checkout next time.
Transakcije poslane putem aplikacija za plaćanje trećih strana regulirane suthat provider's own privacy policy and security practices, which we do not control.
6. Delivery & Location Information
Da bismo ispunili vašu narudžbu, dijelimo minimalne potrebne informacijewith the staff or courier delivering it: your name, delivery address, phone number, order contents, and any delivery notes you provide. Approximate location (such as the location you shop from) may also be used to show accurate menus, pricing and delivery availability.
8. Data Security
Koristimo razumne administrativne i tehničke zaštitne mjere kako bismo zaštitili vaše podatke, uključujući hashiranje i slanje lozinki prije nego što se pohrane, ograničavanje pristupa osoblja onome što je potrebno za obavljanje njihovog posla i korištenje sigurnih veza za prijenos podataka.
Nijedan način prijenosa ili pohrane nije potpuno siguran. Iako naporno radimo na zaštiti vaših podataka, ne možemo jamčiti njihovu apsolutnu sigurnost, a vi dijelite informacije s nama na vlastitu odgovornost. Ako saznamo za kršenje koje utječe na vaše osobne podatke, obavijestit ćemo vas u skladu s primjenjivim zakonom.
9. Data Retention
Zadržavamo podatke o računu i narudžbi sve dok je vaš račun aktivan i razumno razdoblje nakon toga kako bismo ispunili zahtjeve za vođenje evidencije o kanabisu u New Yorku, riješili sporove i proveli naše ugovore. Možete zatražiti brisanje svog računa kao što je opisano u nastavku, ovisno o informacijama koje smo dužni čuvati prema zakonu.
10. Your Privacy Choices
Depending on where you live, you may have the right to:
- Access, correct, or request a copy of the personal information we hold about you.
- Request deletion of your account and associated personal information, subject to records we must legally retain.
- Opt out of marketing emails at any time using the unsubscribe link, or by updating your preferences in your account.
- Ask us to limit how we use or share your information.
Kako biste iskoristili bilo koji od ovih izbora, kontaktirajte nas pomoću pojedinosti na dnu ove stranice. Odgovorit ćemo u razumnom roku i možda ćemo trebati potvrditi vaš identitet prije ispunjavanja zahtjeva.
11. Age Requirements & Children's Privacy
Usluga je namijenjena samo osobama od 21 godine ili starijima i nije usmjerena na djecu. Ne prikupljamo svjesno osobne podatke od bilo koga mlađeg od 21. Ako saznamo da smo prikupili podatke od nekoga mlađeg od 21, izbrisat ćemo ih i odmah zatvoriti povezani račun.
12. Communications Preferences
We send order-related messages (confirmations, payment reminders, delivery updates) as a necessary part of providing the Service; these cannot be turned off while you have an active order. Marketing emails about new products, promotions and loyalty rewards are sent only if you opt in, and you can unsubscribe at any time without affecting your ability to place orders.
13. Liability
Poduzimamo razumne korake kako bismo zaštitili vaše podatke kao što je opisano u ovoj politici, ali, kao i kod svake internetske usluge, ne možemo jamčiti potpunu sigurnost ili da se nikada neće dogoditi neovlašteni pristup. U najvećoj mjeri dopuštenoj zakonom, naša odgovornost za bilo koji zahtjev koji se odnosi na prikupljanje, korištenje ili zaštitu vaših podataka podliježe OgraničenjuLiability set out in our Uvjeti usluge.
14. Changes to This Policy
S vremena na vrijeme možemo ažurirati ovu Politiku privatnosti kako bismo odražavali promjene u našoj praksi ili primjenjivom zakonu. Ažurirat ćemo"Last updated" date above and, for material changes, provide additional notice such as an email or an on-site banner. Continued use of the Service after changes take effect means you accept the updated policy.
15. Contact Information
Pitanja, zahtjevi ili nedoumice u vezi s ovom Politikom privatnosti ili vašimpersonal information can be directed to Europe Weed Store at:
- Email: [email protected]
- Phone: +1 (646) 736-8858
Questions about this policy?
Reach out any time at +1 (646) 736-8858 or [email protected] and our team will help.
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